Shipping Policy

Processing Orders: Orders received on Sundays and on Pakistan's national holidays will be processed and shipped on the next working day.
Delivery Time: Delivery time is between 2 to 5 working days (no delivery on Sundays). However, delivery can take up to 7 working days during busy shopping seasons or in case of excess demand.
Order Confirmation: Each order is confirmed via call, SMS, or WhatsApp from our Badalterang customer service representative if you are a new customer.

Returns, Refunds & Replacement Details

Accepting Returns: Badalterang gladly accepts any unused, unworn, unwashed merchandise with original packaging within 15 days of purchase for a refund or an exchange.
Return Process: Please return goods and mention the reason for returning the items. The customer needs to return the merchandise via traceable delivery (i.e., courier or registered post) at their own expense to our Badalterang address.
Refunds: Refunds are processed in the form of a bank transfer. Refund requests will be processed within 2-3 working days after receiving the returned products.
Replacements: Replacement deliveries are charged at around Rs. 350 to cover the courier charges for two-way delivery. The customer will need to pack the item in the original packaging or as close to it as possible. The rider will collect the old parcel and deliver the new parcel.
Rare Cases: In rare cases, Badalterang refunds the product cost based on the tracking information provided for the return and does not wait for the product.

Our team at Badalterang believes in providing great services to our customers by ensuring they are served in the best way possible.

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